Smart Survey gathers real-time data and insights at scale via USSD, SMS, web and WhatsApp. Responses, which can be viewed via a user-friendly interface, are fed back into the system to update your existing customer data.
Smart Survey enables direct data gathering for 2-way communication between businesses and end-users.
Collating customer opinion and input on products and services for improvement purposes.
Understanding the market ecosystem, defining factors, needs.
Discovering pain points and needs of a group of individuals to proffer the right solutions.
Terragon Audience Profile (TAP) as our platform UID, provides an added layer of security with complete anonymization and encryption of PII (Personal Information Identifiers).